Who to contact in a mental health crisis 

If you are in immediate risk of harm, call 999 

If you are not in immediate danger, but are in a mental health crisis and need help now, call 

  • 111 and select the option for mental health support 
  • The Samaritans – free on 116 123  

If you are an adult under the care of Avon and Wiltshire Mental Health Partnership NHS trust (AWP):

If concerned about a child or young person under 18 years old in a mental health crisis:

You could also contcat:

  • Calm – dedicated to preventing male suicide, call 0800 585858 or they have a webchat 
  • Shout – text SHOUT to 85258 for 24/7 text support 

Mental Health Support  

If you or someone you are caring for wants to speak to someone about their mental health, there are options available. 

  • Contact your GP practice to discuss your needs. 
  • Your doctor may be able to help you or may refer you to other services, including Avon and Wiltshire Mental Health Partnership NHS trust (AWP) specialist services for people experiencing serious mental ill health.   
  • Talking Therapies– The NHS Bristol, North Somerset and South Gloucestershire Talking Therapies service is delivered by Vita Health Group. They offer a range of short-term psychological therapies, based on Cognitive Behavioural Therapy, to anybody aged 16-years and over, who live and are registered with a GP in the area. NHS Talking Therapies is a free service and you don’t need to visit a GP to get help. Visit the website for more information and details of how to self-refer. You can also call them on 0333 200 1893. 
  • Mindline – a confidential helpline that anybody in Bristol, North Somerset and South Glos can call if they need emotional support. The line is staffed by highly trained volunteers who will listen, support callers, and help them to work through their feelings. Visit their website or call them on 0117 203 4419. Lines are open 7pm to 11pm, Wednesday to Sunday. 
  • Sane – national out-of-hours mental health helpline 4pm-10pm everyday, call 0300 304 7000 or use the call back service or email contact on support@sane.org.uk 

For services and groups that support children and young people’s mental health, see the Mind You website. 

  • Off the recordprovide an area wide talking therapy service for 11-25 year olds. 
  • Kooth  Free, safe and anonymous online support for young people aged 11-18: 

Sources of further information 

There are some great sources of information about mental health and how to look after your mental wellbeing. Here are some suggestions: 

  • Every Mind Matters – Find advice and practical resources to help your mental health and wellbeing 
  • Mental Health Foundation – website to support mental health for adults. 
  • The Well Aware website covers a huge range of topics and has an extensive database of more than 6,000 local and national organisations and services, and a calendar of events in your local area. 
  • Action for happiness – charity sharing ideas, resources and information to help create a happier, kinder world. 
  • Cruse bereavement– charity providing bereavement support and advice
  • South Gloucestershire information and advice: